FAQs

 

What types of lighting solutions does LumiTech offer?

LumiTech specializes in innovative Lighting solutions designed to enhance living spaces. Our product range includes customizable options such as the GlowEase™ Dimmable Lamp, which allows users to adjust brightness levels to create the desired ambiance for various occasions.

How can I adjust the brightness of my LumiTech lamp?

Our GlowEase™ Dimmable Lamp features an intuitive control mechanism that allows users to easily adjust brightness levels. This functionality enables you to create the perfect atmosphere tailored to your specific needs, whether for relaxation, work, or entertainment.

What is the warranty policy for LumiTech products?

While specific warranty details may vary by product, LumiTech generally offers a standard warranty that covers manufacturing defects. It is advisable to refer to the product documentation or contact our customer support for detailed warranty information regarding your specific item.

How long does shipping take for LumiTech products?

Shipping times for LumiTech products typically range from 3 to 12 business days for standard shipping. For express shipping, delivery is estimated between 3 to 15 days. Please note that processing times may vary based on order volume.

What should I do if my LumiTech product arrives damaged?

If your product arrives damaged, it is essential to inspect the item upon receipt and contact us immediately. We will guide you through the process of evaluating the issue and determining the appropriate resolution.

Can I return a LumiTech product if I change my mind?

Yes, LumiTech has a 30-day return policy. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging. Please contact our support team to initiate the return process.

Are there any items that cannot be returned?

Certain items, such as perishable goods, custom products, and personal care items, are non-returnable. Additionally, we do not accept returns on sale items or gift cards. For specific inquiries regarding your item, please reach out to our customer support.

How can I contact LumiTech for further inquiries?

You can contact LumiTech through our email at support@lumitech.uk or by phone at +212675760661. Our customer support team is available to assist you with any questions or concerns you may have.